🔨 As a builder, I was taught the mantra of ‘measure twice and cut once’.
👮 In my second career, as a lead crisis negotiator, I learned the mantra of ‘two ears and one mouth’ which represented listening twice as much as talking to truly engage with the other person.
👨🏫 Now in my third career, I coach people on a mantra combining the two – ‘think twice, speak once’ – when faced with someone who is in a heightened state.
What's a mantra that works for you?
Think Twice; Speak Once!