Communication skills, personal safety and resiliency techniques to reduce stress for all industries.
Having difficulties dealing with angry and aggressive people, or engaging with people who cry or who may be confused? Perhaps you want to reduce the risk of harm to your staff from a criminal or civil emergency? Or provide practical tips on reducing stressful situations at work & home? We have the answers.
Negotiating in challenging situations, resolving conflict, motivating staff, responding to emergencies and controlling emotion levels are all within our expertise. At the extreme end, we have programs that show you how to engage with people who threaten suicide or those who choose violence to solve their problems.
We provide evidence based engagement techniques and risk management strategies for all organisations regardless of the industry or the role within it.
Our courses and presentations are tailored to your exact requirements. Because time is important to you, most of our workshops are completed in just two to three hours. Delivery is conducted in your workplace at a time that you designate; day, night, or weekends.
Lance, our founder, has worked with elite international tactical units across police, the military, prisons and the FBI. His communications expertise has been lauded in all of these organisations.
Lance's experience with in communicating in any challenging situation is second-to-none.