Why Choose WARN?

Flexibility - We tailor every programme so you get exactly what you need. You choose the content, the duration, and the delivery format, ensuring the training fits seamlessly into your schedule.

Fast, efficient delivery - Need support quickly? We can facilitate up to three coaching sessions in a single day, keeping momentum high and downtime low.

Personal service - You’ll receive timely, attentive communication, with Lance personally responding within 24 hours.

Lance Burdett - Consultant & Coach

About Lance

After 20 years in construction, Lance spent 22 years as a cop becoming the lead crisis negotiator. Qualifying in NZ, Australia, and the FBI, he was described as “The most qualified and highly skilled negotiator within NZ Police”, training with the elite tactical units of Police, Corrections, Fire, Military, and the FBI.

Qualified as a Personal Protection Officer, Lance oversaw the protection of the Prime Minister and those on the witness protection programme.  He was the principal security officer at the Delhi Commonwealth Games andLondon Olympics. Lance was also responsible for recruitment and training at the Police Emergency call centres.

Lance has a Master of Arts Degree, (Terrorism, Safety & Security major), a Graduate Diploma in Business Studies, a Diploma in Policing, a Diploma in Positive Psychology & Wellbeing and a Graduate Certificate in Applied Management.

The published author of three bestselling books – Behind the Tape; life on the police frontline, Dark Side of the Brain; adapting to adversity and Anxiety is a Worry; understanding & managing anxiety.

Lance is a regular media and podcast guest and provides inspirational keynotes and coaching workshops.

What is Personal Resilience?

Personal resilience for us is the ability to cope with life’s challenges. Each of us deals with stress differently depending on our first 1000 days and what hurdles we faced in our lives.

For some, problems are seen as a terrible challenge while for others the same situation is simply challenging.  This is due to many factors including biological, familial, environmental, and personal. 

Our brain is hard-wired to seek out negative things as a way of protecting us from danger, it is linked to our fight or flight response and termed a negativity bias.  We can control and overcome this natural tendency through the combination of physiological and psychological actions thus we can change our thought patterns and our behaviour. 

Emotions play the most important part in our behaviour.  Negative emotions put us into a state of alertness and we breathe in, positive emotions calm us and we breathe out.  By understanding what underlies the outward emotion displayed, our secondary emotion, enables us to de-escalate and fully engage with people in varying emotional states. 

The result is a stronger employee who will be more effective and highly motivated.