Communication skills, personal safety and resiliency techniques.

Having difficulties dealing with angry, aggressive or threatening people? Are you looking to reduce risks to your staff from a criminal or civil emergency or to provide practical tips on reducing stressful situations? We have the answers.

Communicating in challenging situations, resolving conflict, motivating staff, responding to emergencies and controlling emotion levels are all within our expertise.  At the extreme end, we have programmes that allow you to engage with people who threaten suicide or choose violence to solve their problems. 

We can run a customised empirically validated well-being survey across your team to highlight the strengths and potential growth areas.

Our courses and presentations are tailored to your exact requirements with most delivered in just two hours. 

Lance, our founder, has worked with elite international tactical units across police, the military, emergency services, prisons and the FBI. 

What does W.A.R.N. stand for?

 

Our business is based around the following words:

 
Wellness.jpeg

Wellness

Awareness.jpeg

Awareness

Resilience.jpeg

Resilience

 

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Negotiation

 

Our courses and corporate direction is based on these words and their meanings.

 

WARN International is available for consultation, coaching, and keynote presentations for conferences on many topics including:

  • Managing challenging people and situations – Suitable for all professionals and those involved in the customer service industry.

  • Emergency management preparedness and personal safety – Suitable for all organisations to mitigate the risk during any emergency - civil, criminal, or personnel - through planning, preparation and response.

  • Resiliency support - Suitable for everyone regardless of their occupation or role.

The programmes have been developed using personal experience of the founder and based in academia. 

The sessions are not only informative, they are entertaining with plenty of anecdotes.  More importantly they will provide practical solutions to the issues based on first-hand experience. 

We have developed a full set of online eLearning courses based on our face-to-face programmes to be used as a standalone programme or to compliment our earlier delivery.

Our recent clients include; WorkSafe, ACC, ANZ, IAG (State, NZI, AMI, etc.), BNZ, MBIE, MSD, NZAA, Auckland Transport, NZTA, University of Auckland, AUT, plus sports teams, schools, councils, and utility providers. 

What people are saying about our courses.....

Testimonials

“On behalf of our company, we would like to thank you deeply for your moving presentation.  We have had excellent reviews from our staff as well as contractors and I believe many of them have contacted you personally.”

H & S Manager, Forestry Industry

“My staff were overwhelmingly positive about your presentation, they really enjoyed your fun and genuine approach. We will definitely be getting you back.”

Manager, Grace Hospital.

“We all found the staff training module so inspiring, helpful and useful in our role as a parking officer, as most of us have 10 years plus experience, we are really looking forward to the refresher course.”

Supervisor, Auckland Transport

“On a personal note – you touched my heart.  You are a very special human being Lance and I am grateful to have met you”

HR Manager, Regional Council

“The feedback from our 2 sessions in Christchurch was excellent, to the point I cannot recall having ever had so many positive comments at both how much staff attending got personally from the session, and how grateful they were the bank organised this “for them” with no direct bank purpose. Thank you so much – you did a superb job.’’

GM Retail & Business Banking Southern - ANZ

“Thank you for sharing your experience and knowledge with the team yesterday they loved the session – we might need to leverage your videos going forward as there was so much information and some of them will reflect and want to know more’’

GM Talent & Culture - ANZ

“Waipareira is the largest non government social services and health provider to the West Auckland Community . 20 of our Key leadership team embarked on a one day course with WARN International . Every team member came back greatly enriched by your programme . The undoubted skills and experience imparted will help guide them through some of the most difficult situations they will face . They are all the better for this experience and we look forward to shaping a follow up seminar in the new year .’’

John Tamihere - CEO Waipareira Trust

"It was a pleasure to meet you and hear your presentation. Everyone is raving about you, and I have had comments that you were the best speaker that they have heard. We will defiantly be using you again in the future."

General Manager - Canterbury Safety Charter.

"It was a pleasure to meet you and hear your presentation. Everyone is raving about you, and I have had comments that you were the best speaker that they have heard. We will defiantly be using you again in the future."

General Manager - Canterbury Safety Charter.

"It was a pleasure to meet you and hear your presentation. Everyone is raving about you, and I have had comments that you were the best speaker that they have heard. We will defiantly be using you again in the future."

General Manager - Canterbury Safety Charter.

 

In the WARN Blog, Lance Burdett and the team at WARN International share tips and tricks for your health, and wellness.

If you would like to read more of our helpful articles please visit the WARN Blog site by clicking on the button below, alternatively you could sign up for our regular newsletter.

 

In our latest series of short instructional videos, Lance covers some of the regular topics that are raised at our training courses.

For more WARN International videos please visit our YouTube Channel.

 

Media Appearance and Interviews

 

Lance Burdett is a published best-selling author and consultant to various media outlets, here are a few of his most recent media appearances and works.

If you would like a copy of his book, either click on the book icon below or hit the Contact Us button and request a personalised signed copy for less than the price of a store unsigned copy.