Communication skills, personal safety and resiliency techniques.

Having difficulties dealing with angry, aggressive or threatening people? Are you looking to reduce risks to your staff from a criminal or civil emergency or to provide practical tips on reducing stressful situations? We have the answers.

Communicating in challenging situations, resolving conflict, motivating staff, responding to emergencies and controlling emotion levels are all within our expertise.  At the extreme end, we have programmes that allow you to engage with people who threaten suicide or choose violence to solve their problems. 

We can run a customised empirically validated well-being survey across your team to highlight the strengths and potential growth areas.

Our courses and presentations are tailored to your exact requirements with most delivered in just two hours. 

Lance, our founder, has worked with elite international tactical units across police, the military, emergency services, prisons and the FBI. 

What does W.A.R.N. stand for?


Our business is based around the following words:








Our courses and corporate direction is based on these words and their meanings.


WARN International is available for consultation, coaching, and keynote presentations for conferences on many topics including:

  • Managing challenging people and situations – Suitable for all professionals and those involved in the customer service industry.

  • Emergency management preparedness and personal safety – Suitable for all organisations to mitigate the risk during any emergency - civil, criminal, or personnel - through planning, preparation and response.

  • Resiliency support - Suitable for everyone regardless of their occupation or role.

The programmes have been developed using personal experience of the founder and based in academia. 

The sessions are not only informative, they are entertaining with plenty of anecdotes.  More importantly they will provide practical solutions to the issues based on first-hand experience. 

We have developed a full set of online eLearning courses based on our face-to-face programmes to be used as a standalone programme or to compliment our earlier delivery.

Our recent clients include; WorkSafe, ACC, ANZ, IAG (State, NZI, AMI, etc.), BNZ, MBIE, MSD, NZAA, Auckland Transport, NZTA, University of Auckland, AUT, plus sports teams, schools, councils, and utility providers. 

What people are saying about our courses.....


WARN International has produced a series of interactive e-Learning courses based on our popular in-person presentations and workshops.  

When completing one of our courses, you can expect to learn transferable skills on our major topics. Our e-learning courses are available to individuals, and to businesses looking to add our packages to their employee training packages.

The team at WARN International are happy to help you with any questions you may have and advise you on the best course option to fit your particular requirements.

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e-Learning Courses

WARN International e-learning courses aimed at individuals and small businesses.

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Corporate Training Packages

To learn more about our corporate Training Packages click on the button below to send our team a request.

For more WARN International videos and samples of our training videos, please visit our YouTube Channel.

In the WARN Blog, Lance Burdett and the team at WARN International share tips and tricks for your health, and wellness.

If you would like to read more of our helpful articles please visit the WARN Blog site by clicking on the button below, alternatively you could sign up for our regular newsletter.


Media Appearance and Interviews


Lance Burdett is a published best-selling author and consultant to various media outlets, here are a few of his most recent media appearances and works.

If you would like a copy of his book, either click on the book icon below or hit the Contact Us button and request a personalised signed copy for less than the price of a store unsigned copy.