When you are faced with a situation where you have felt aggrieved in some way, either by what someone did or said to you, don't let it hurt you or let it get you down. Certainly don't get angry or attempt to 'get even'. Take the higher ground by being humble and respectful. We humans like to be first, always winning, on top, the best, number one, etc. We definitely don't like being belittled, shouted at, or in some way have our feelings hurt. Take a long slow (silent) deep breath, thank the person for telling you how they feel and pause to see what they say back. You will be pleasantly surprised at the reaction.