Learn how to develop emergency response plans for natural disasters, criminal acts, and other emergency situations.
Objectives
- Understand how the brain behaves in an emergency or while under stress.
- Learn techniques to brainstorm ways of dealing with emergencies.
- Develop emergency response plans for various emergencies – civil, criminal, or personnel related.
- Identify the three immediate responses in any situation.
- Effectively manage events immediately following critical events.
- Know how to organise and run emergency drills.
- Strengthen personal resilience through controlled awareness.
Key Topics
- The brain – What happens to our thinking process when faced with emergency situations?
- Safety awareness – How to identify the many responses to various situations and select the most appropriate.
- Developing response plans – Understand the factors that hinder response ideas and how to overcome these so that you have a comprehensive list of responses.
- Prioritisation of responses – List the various steps in order of priority and eliminate the invalid responses.
- Stay or go – The most important question to answer is whether to stay or to leave, learn the factors relevant to this question.
- Develop your consistent plan – Develop your response plan according to all of the information and check that the response works in various emergencies.
- Communications and control - Who is responsible and how is this communicated as things change?
- Overcoming the obstacles - Self-control, complacency, and the 'sheep' factor.
- Test scenario – Undertake scenario testing to ensure validity of your final plan.
- Managing the negative impact on self and others during and following an emergency.
- Personal resilience – Managing the adverse reactions and stress long-term.
Business Outcomes
- A robust plan is developed to mitigate organisational and operational risk.
- A consistent response is taken to all emergency situations.
- Communication during emergencies is enhanced.
- Emotional stressors are reduced therefore personal recovery time is faster.
- Competent staff at the forefront of emergency response protocols.