Orion Energy

"I just wanted you to know that one of my staff was talking to me about an extremely angry, difficult customer she dealt with. She was starting to get into a ‘no win’ situation when she thought she would give your method a go starting with a deep breath. She was absolutely delighted with the result.  She said the customer completely turned around from threatening court action to apologising for being a nuisance and no, it really wasn’t necessary to get anyone to call him back"

Contact Centre Manager - Orion Energy