The Importance of Body Language

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The Importance of Body Language

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Learn how to influence and de-escalate angry & aggressive people by using positive body language and the importance of using good tone of voice in angry/confrontational situations.

Length - 6m 38sec

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This video includes:

  • Learn how to influence and de-escalate angry and aggressive people by using positive body language. Learn how to control your facial expressions (microexpressions), and the importance of using a good tone of voice in angry/confrontational situations
  • Essential body-language tips when in an argument - sitting down rather than standing, holding an open posture, and a reduced eye contact.
  • The three signs that someone is going to attack you and a simple technique to keep you safe should someone launch towards you.
  • Holding a positive pose (body-language) indicates that you are not a victim and gives you confidence.
  • Sit corner-to-corner at a table and take minimal notes during tense conversations.