Personal Safety for Branch/Shop & Field Staff

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Personal Safety for Branch/Shop & Field Staff

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The number one rule is to look after yourself first, learn how to do this with confidence.

Length - 7m 56sec

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This video include:

  • The number one rule is to look after yourself first, learn how to do this with confidence.
  • Being selfish to be selfless.
  • Learn the STAR technique (Stop, Think (Breathe), Act, then Review later).
  • An in-depth look at the 3 V’s in human behaviour (Volume, Venom, Violence).
  • Maintaining safe distances and looking for emergency escape routes.
  • Never go alone to visit someone when there is a high risk.
  • How to work together in pairs to reduce tension and maintain personal safety.
  • What actions to take as a first responder; Stop, Breathe, and Listen (to replace Act).
  • The importance of reporting incidents to your Health and Safety Representative.
  • When not to go to your colleague’s aid and calling emergency services if weapons are involved.