Generational Differences in Communication

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Generational Differences in Communication

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A broad view of the five generational differences in communication when angry, and how to deal with each.

Length - 10m 27sec

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This video includes:

  • A broad view of the five generational differences in communication when angry, and how to deal with each.

  • Traditionalists – (born before 1946/47, 70 years+) – they go quiet when angry.

  • Baby Boomers – (born from 1946/47 to 1964) – they tell you in no uncertain terms what they think and remember it for a long time. Allow them to talk as much as possible.

  • The Patriarchs – (some men aged between 55 and 65) – how to identify them and using silence or ego to manage the conversation.

  • Gen X – (born 1964/65 to 1980) – they get angry similar to the BB’s but get over it quickly. Communication is now Honest, Open and To the point, HOT.

  • Gen Y – (born 1980 to 1995) – they use just two words when they get angry, the second word being ‘you’ or ‘off’. Ask them if there is another way, they are solutions focussed.

  • The Matriarchs – (some women aged between 55 and 65) – they keep us on track and have great institutional knowledge.

  • Gen Z – (born after 1995) – they won’t say anything if they become angry, no facial expressions, you need to get to the point in shorter sentences.